Frequently Asked Questions

Frequently asked questions we receive at Edge Home Visuals.

  • How do I book services?

    You are always welcome to contact us directly via phone to book a shoot at 780-802-4597 between 8:00am and 6:00pm.

  • We specialize in high quality real estate marketing content which includes:

    • HDR Photography
    • Videography
    • Aerial Drone Photos/Video
    • iGuide 360 Tour
    • RMS Approved Measurements
  • What is your turnaround time?

    All iGuide and Photography will be delivered 24 hours after the shoot time. Video services may take 1-3 business days.

  • What are your payment options?

    We accept the following payment methods:


    • Visa
    • MasterCard
    • American Express
    • Interac® Debit
    • E-transfer
  • How are the photos and videos delivered?


  • Are your measurements accurate?

    Yes, all measurements are insured and guarantee accuracy.

  • How long does it take you to photography/ film a house?

    For the typical 3-storey 2000 Sq Ft Edmonton home, we can complete interior and exterior photos, 


    iGuide 360 Tour, RMS- Measurements in about one hour! For longer productions or bigger homes, we generally like to block off two- three hours for completion.

  • What is iGuide?

    iGuide is an all in one technology that supports real estate professionals throughout the entire buy / sell process.


    iGuide captures a realistic 360° tour of the home as well as accurate floor plans and detailed room measurements

  • What is your cancellation policy?

    Any cancellations made within 24 hours incur a $65 charge. If the photographer shows up to the property and they cannot access for a limit of 15 minutes after the appointment start time, the shoot is subject to full charge.

  • Are you E&O Insured?

    We are properly licensed and insured for each service that we offer.


    Our measurement services are E&O (Errors & Omissions) insured and accurate, leaving you with a risk-free process.

Aerial Drone Frequently Asked Questions

  • What is aerial photography, and how can it help real estate marketing?

    Aerial photography captures high-resolution images from above, offering a unique perspective of properties that ground-level photography simply can’t match. 


    With drone services, realtors and developers in Calgary can showcase lot size, neighborhood surroundings, and architectural details in a way that’s engaging and informative. 


    This is especially useful for luxury homes, acreages, commercial developments, and properties near key landmarks.

  • How does drone photography benefit real estate listings?

    Drone photography helps listings stand out by providing potential buyers with a better sense of scale, layout, and surroundings. 


    Properties with high-resolution aerial photography tend to attract more interest online, leading to higher engagement, more showings, and quicker sales. 


    Drone photography is particularly effective for properties with large yards, unique architectural features, or scenic surroundings.

  • Are your drone photography services available for both residential and commercial properties?

    Yes, we offer residential drone photography services that realtors trust for home listings, as well as commercial drone services businesses rely on for developments, retail spaces, and construction sites. 


    Our aerial photography is ideal for builders, property managers, developers, and businesses that want to showcase their locations with high-quality aerial visuals.

  • Do you provide high-resolution aerial photography for all shoots?

    Absolutely. Every shoot includes crisp, high-resolution aerial photography, ensuring every detail of the property is captured with clarity. 


    We use state-of-the-art drone cameras to deliver high-quality images and 4K video, making them perfect for real estate listings, promotional materials, and digital marketing campaigns.

  • How long does it take to receive my aerial photos and videos?

    We understand that real estate moves fast, which is why we provide a 24-48 hour turnaround on all real estate drone photography projects. 


    This allows realtors to market their listings quickly and effectively without delays.

  • Do you provide aerial shots or drone photography for commercial properties?

    Yes! We use advanced gear, with a licensed drone pilot, to deliver stunning aerial imagery. 


    This service is perfect for larger properties, new builds, and construction projects.

Videography Frequently Asked Questions

  • How long does video production take?

    The timeline depends on the project’s complexity. On average, most videos are completed within 1-2 weeks. 


    This includes pre-production, filming, and post-production. For larger campaigns, we provide a detailed schedule to ensure every phase stays on track.

  • What types of videos do you produce?

    We produce a wide variety of videos, including brand stories, product demos, Real Estate and business Videography, and Aerial Drone.


    Whether you’re targeting social media, internal communication, or large-scale advertising, we have the expertise to bring your vision to life.


    Each video is customized to align with your goals and audience. Our specialty is in large scale corporate and commercial work along with results-driven videos for small to mid-size companies.

  • Do you offer photography alongside video production?

    Yes, we provide professional photography services that complement your video campaign. From corporate headshots to Real Estate, and our aerial drone services, we ensure consistency in branding across all visual assets.

  • What equipment do you use for production?

    We use cinema-grade cameras, along with professional lighting and audio equipment. This ensures the highest quality for your video. We also adapt our gear selection to match your specific project needs, including drones and specialty lenses when required.

  • How do I get started with videos production services?

    Conatct us today, Every successful video starts with a solid strategy. Our process begins with an initial consultation.


    During this call, we’ll discuss your goals and outline a clear, actionable plan to move forward. From there, we’ll guide you through each step of the process.

Photography Frequently Asked Questions

  • What is commercial photography, and how can it benefit my business?

    Commercial photography and media services in Edmonton are tailored to showcase your business, its spaces, and projects with compelling visual content. 


    Whether you’re a builder, interior designer, architect, restaurant owner, or hotel manager, high-quality visuals play a key role in attracting and engaging clients. 


    With drone services, realtors and developers in Edmonton can showcase lot size, neighborhood surroundings, and architectural details in a way that’s engaging and informative. 


    Services, like show home photography and interior design photography in Edmonton, highlight craftsmanship and attention to detail, while restaurant and hotel photography services create a welcoming image for potential guests. 


    These services help businesses establish credibility, stand out in a competitive market, and connect effectively with their audience.

  • How soon can I schedule show home photography?

    We offer flexible scheduling Monday through Saturday and can typically book sessions immediately or within a few days.

  • Do you offer interior design photography?

    Yes! Our interior design photography services capture the details, textures, and ambiance of your designs, making them stand out in portfolios, social media, and marketing materials.

  • How long does it take to receive my images?

    Our turnaround time is fast! For all commercial photography in Edmonton, including office photography and new build photography, we deliver fully edited images within 2-5 business days.

  • How can I use your restaurant photography to enhance my marketing?

    Our restaurant photography highlights the character and atmosphere of your space, helping you connect with diners. 


    These visuals are ideal for websites, social media, and online directories, giving your establishment an edge in attracting customers.

  • Can you bundle photography with video production?

    Absolutely. Combining photography and video production allows for a cohesive visual strategy, ensuring consistency across all marketing channels. This is ideal for campaigns requiring a unified look and feel.